New ipad

I purchase a new iPad lost my game how can I restore the game it took me to the beginning

Contact customer service with your old and new game ids. They can help you to transfer your old game to the new iPad. That is, as long as it was on an iOS device previously.

https://bigfishgames.zendesk.com/hc/en-us/requests/new

cut and paste in new tab

They will need your old and new game id codes.
Reply to each email (first one might be in your spam folder)
Go ahead and play new game to level 6, so you can invite your friends again.
Support can transfer your old game to new id, but not your group of friends.

You can certainly contact customer service, and they can assist with moving your game to a new device ...but they will not be able to move over friends.....

When you said that you "lost your old game" do you mean that when you got the new iPad set up, and downloaded the game that it took you to the beginning of the game?

Or are you saying that you replaced your iPad because the old one crashed and you lost your game.

IF it is the second one .... Customer Support is, indeed, the way to go .... However, if you merely replaced your old iPad with a new one and want your old game on that iPad, there is also another way ....

1. Boot up the old iPad and back up the device either to your computer or the Cloud..... it is important to go into Settings and be sure that Game Center is turned on in the "what to back up area" ...... also select iBooks, and any other pertinent items that you want transferred over .... the list is pretty intuitive.

2. On the new iPad (that is already set up), you would want to reset it so it is back to the way it was when you received it.

3. Then when powering on the new iPad, chose to set up from a backup (from where ever you backed it up)........this process will restore the ENTIRE iPad, including all your emails, photos, other games and Midnight Castle.

Your new iPad will also have all your friends in MC and still have the same user ID..... if you go the Customer Support route .. you will have a different user ID and will need to set up your friends again.

Good luck with which ever route you choose.

If this is a bit too technical for you Apple should help. Book a genius session in store or contact them on line, they can talk you through. Your old iPad would need to have been backed up either to I tunes or the cloud. The cloud back up is automatic if the correct settings are on and I think they are by default.
A new iPad like a new phone can be populated easily with the content of the previous one.

If you did this and you still lost your game then try customer support as suggested.