What's with all the quests with no reward?

[Post New]by OtterQueen314 on Sep 13, 17 3:38 AM
I keep getting quests that don't have any reward shown for completion. After I complete it, I even get the "reward!" indicator, and hit the button for the reward, and of course there's nothing. I guess I have to complete them to get additional quests, but it seems like a glitch.

 
JulietxJules
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153 Posts

Re:What's with all the quests with no reward?

[Post New]by JulietxJules on Sep 13, 17 5:57 AM
What you have there is a very well known glitch suffered by many. Shut the game down and restart, this should rectify the problem. If, after restarting, the problem persists, keep shutting the game down until the glitch clears.

 
cbev
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Re:What's with all the quests with no reward?

[Post New]by cbev on Sep 13, 17 7:40 AM
yep, i have it too ...always check reward is showing before doing the last step, if not just as juliet says close and reload...it a pain

Edited on 09/13/2017 at 7:44:14 AM PST


 
datsalotta
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Re:What's with all the quests with no reward?

[Post New]by datsalotta on Sep 13, 17 2:25 PM
I had the same clicking Get Reward when no Reward was showing - so received nothing.
Went on for so long I just got used to playing the game without trying to complete Quests.

I was in touch with Customer Support and after I had to learn how to send a screenshot ( I perservered and learned how) then they were able to fix my game.

Am going back to CS now to ask if it's OK to have all my portals locked or is this another issue. Been waiting for a portal to open for too long now. Thought maybe this was just the way the game is.....so Customer Support here I come again!!!!!

datsalotta CS reports

 
bfgBeruna
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1,339 Posts

Re:What's with all the quests with no reward?

[Post New]by bfgBeruna on Sep 14, 17 2:31 PM
Hello Everyone,

I'm sorry that quests haven't been giving proper rewards. I'd recommend writing in to our Technical Support Team as they'll be the best equipped to investigate these matters further.

The Moderation Team also recommends posting technical inquiries to the following thread:

Please post your TECH ISSUES for Wanderland here

This ensures we'll respond to questions as quickly as possible and helps to keep the forum organized. Thanks for your patience, and please don't hesitate to PM me or another of the active Moderators if further questions or concerns arise. We're here to help.

bfgBeruna

 

Re:What's with all the quests with no reward?

[Post New]by Hilltown5string on Sep 19, 17 10:22 AM
I've been playing for months now with no rewards, I figured it was intentional and part of the game.

 
JulietxJules
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153 Posts

Re:What's with all the quests with no reward?

[Post New]by JulietxJules on Sep 19, 17 12:28 PM
Hilltown5string wrote:I've been playing for months now with no rewards, I figured it was intentional and part of the game.


Wow! So much gold and experience points all lost to the infamous glitch. Next time remember to check the rewards under the quests, if no reward is showing, restart the game until it does.

 

Re:What's with all the quests with no reward?

[Post New]by Hilltown5string on Sep 29, 17 5:48 AM
Been restarting way too much, now I'm not only not getting rewards, no longer getting quests... something's wrong.

Ben

 
JulietxJules
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Re:What's with all the quests with no reward?

[Post New]by JulietxJules on Sep 29, 17 6:14 AM
Hilltown5string wrote:Been restarting way too much, now I'm not only not getting rewards, no longer getting quests... something's wrong.

Ben


Oh dear! Sounds like you have something other than a glitch working against you there. Contact Tech Support and report this issue with them. I've heard they are good at resolving issues so this is your best option.

 

Re:What's with all the quests with no reward?

[Post New]by laurabuffam on Oct 26, 17 7:57 AM
I have submitted this problem to the support people, but posting it here as well, In case anyone has found a way to resolve this problem

I am at level 60 in the game. My ID for Wanderland game is 179912

1. not getting rewards for quests - this is a known problem I have seen multiple posts in the forum, but no solution. I didn't know until recently that I could log out and back in to fix this temporarily. I have missed rewards on many quests over the last month or more, because I didn't know to do this.
2. only one quest showing now - There have always been 4 but for several weeks I have had fewer and fewer.
3. can't progress - I have completed the first set of portals, and in the second set I have completed the Samarkand portal but 3 other portals have had no progression since around level 35 or 40. In the Alchemist I only have one scene unlocked, in the Witches Forest only 2.
4. note there are no error messages, and the game doesn't freeze or slow down.

I believe that due to the glitch (see #1) I have perhaps missed rewards that would have unlocked these areas I'd really like to finish the quests and the puzzles in the game so I hope you can help me.
I'd like a response from someone who is familiar with this particular game, and who can possibly restore some of the items I am missing. Worst case, I can restart the game, if you can tell me where the data file for my personal game is located so I can remove it. (Windows 10)

thanks in advance for your help

 
JulietxJules
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Re:What's with all the quests with no reward?

[Post New]by JulietxJules on Oct 26, 17 8:29 AM
In response to your point No.2.

That can happen when active quests do not have the elements needed to complete them, such as on screen or in the inventory. This could be down to absent enemies, curses, or other elements the game is waiting for you to gather.

This has happened to me several times before, and at first I thought something was wrong with the game. But once I acquired what the hidden/sleeping quest needed it reappeared on the left-hand side of the screen.

Maybe this is happening to you?

Edited on 10/26/2017 at 8:33:01 AM PST


 
JulietxJules
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153 Posts

Re:What's with all the quests with no reward?

[Post New]by JulietxJules on Oct 26, 17 8:43 AM
Deleting your game file will erase it from your computer, and your computer only. The email address used when you opened your account is stored in the server, this server has stored memory of your game progress - so if you delete your game and then reinstall it, it puts you right back to where you were before the deletion.

This is an on-line game.

 
 
 
 
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