ArmyMomOkc
Guppy
Guppy
124 Posts

Re:Post any game related technical issues here only

[Post New]by ArmyMomOkc on Dec 19, 17 4:57 PM
Update from the dev's -
Update: Dec 19 @ 4:30PM PST: We continue to work on the ongoing server issues. Depending on how long the issues persist, we may extend the duration of the Christmas event. We will also do our best to ensure that daily playing bonuses do not reset once the servers are back up. Thank you for your patience.

 

Re:Post any game related technical issues here only

[Post New]by ultraviolet69 on Dec 21, 17 12:39 PM
I've submitted a ticket for my latest issue. When I try to launch the game with the BFG loader, or open it in Chrome, the splash that pops up selling the in game items (pets, grab bags) expands beyond the edges of the window, and I have no way to close it. I can't yet enlarge to full screen because the icon to do so isn't available until after the splash is closed. Why the change from 3 on each splash to all 6 on 1 splash was made, I have no idea, but the game is literally unplayable to me in its current state.

 
Lizm44
Seahorse
Seahorse
21 Posts

Re:Post any game related technical issues here only

[Post New]by Lizm44 on Jan 18, 18 4:36 PM
Game won't load......AGAIN.

 

Re:Post any game related technical issues here only

[Post New]by erika_kramer1 on Jan 18, 18 4:37 PM
Lizm44 wrote:Game won't load......AGAIN.


We're aware of the situation and we're looking into it.

 
mrspeel99
Minnow
Minnow
260 Posts

Re:Post any game related technical issues here only

[Post New]by mrspeel99 on Jan 18, 18 4:58 PM
erika_kramer1 wrote:
Lizm44 wrote:Game won't load......AGAIN.


We're aware of the situation and we're looking into it.



 

Re:Post any game related technical issues here only

[Post New]by ultraviolet69 on Jan 19, 18 4:35 PM
Having trouble getting the game to load again.

 

Re:Post any game related technical issues here only

[Post New]by Hawkeye64 on Feb 28, 18 6:49 PM
Not sure if this is the right place for this but here goes-Bush **** 2-Sanctuary Village-Red Man Stashes- I'm at the one for the "broken down sign" and I feel I've had this one already, but anyway, I go the Plagued Plains, and there's nothing there. I've been stuck here for several days. I don't see how I could be missing this as I've looked this up on where others have posted spoilers. I didn't know if there was a glitch or what. Really hoping someone can help!

 
Discus3
Minnow
Minnow
238 Posts

Re:Post any game related technical issues here only

[Post New]by Discus3 on Feb 28, 18 7:23 PM
Hawkeye64 wrote:Not sure if this is the right place for this but here goes-Bush **** 2-Sanctuary Village-Red Man Stashes- I'm at the one for the "broken down sign" and I feel I've had this one already, but anyway, I go the Plagued Plains, and there's nothing there. I've been stuck here for several days. I don't see how I could be missing this as I've looked this up on where others have posted spoilers. I didn't know if there was a glitch or what. Really hoping someone can help!


Hi Hawkeye64,

There are two broken down welcome signs. The other one is at the Blighted Basin.

Hope this helps.

Discus3

 

Re:Post any game related technical issues here only

[Post New]by whitewolf2226 on Mar 1, 18 2:34 AM
When whacking, getting multiples, and robbed!

I'm over getting multiple items, either just as a regular whack or with power, and the amount that I unleash, do not add up in my item list. So say I need 20 snowflakes, I whack a bush, and out comes 7 snowflakes, but only 2 or 3 registers, or if with power whacks, I get tons of items coming out, yet only few are calculated.
This happens way too often, so a fix is needed.
I'm sure others understand exactly what I am talking about, so hey, can we get an accurate counter of our goodies?
Personally I've spent plenty on this game, not at all complaining, I enjoy it, but whether others pay or not, the game should work properly!
Happy Whacking BW2 Family!

whitewolf2226

 

Re:Post any game related technical issues here only

[Post New]by erika_kramer1 on Mar 2, 18 8:57 AM
whitewolf2226 wrote:When whacking, getting multiples, and robbed!

I'm over getting multiple items, either just as a regular whack or with power, and the amount that I unleash, do not add up in my item list. So say I need 20 snowflakes, I whack a bush, and out comes 7 snowflakes, but only 2 or 3 registers, or if with power whacks, I get tons of items coming out, yet only few are calculated.
This happens way too often, so a fix is needed.
I'm sure others understand exactly what I am talking about, so hey, can we get an accurate counter of our goodies?
Personally I've spent plenty on this game, not at all complaining, I enjoy it, but whether others pay or not, the game should work properly!
Happy Whacking BW2 Family!

whitewolf2226


Please use the BW2 Help and Support button at the bottom left corner of the game the next time this occurs to you to put in a support ticket, and the developer will look at your account.

 

Re:Post any game related technical issues here only

[Post New]by Darkeskye on Mar 14, 18 1:04 PM
having trouble loading game again its been happening for the last hour at least and im not the only one other are having the same issue. please look into it

thank you

 
ArmyMomOkc
Guppy
Guppy
124 Posts

Green Drink Package - error BF in purchase screen

[Post New]by ArmyMomOkc on Mar 14, 18 4:13 PM
I'm trying to buy the Green Drink Pack and the error message "This item isn't currently available from our store" is all it shows.
It doesn't go passed that message, no it's not a payment issue and I am logged in properly.
I have been playing this game for almost a year and have never seen this error before.

Edited on 03/14/2018 at 4:14:33 PM PST


 
ArmyMomOkc
Guppy
Guppy
124 Posts

Update - Purchase error for Green Drink -

[Post New]by ArmyMomOkc on Mar 14, 18 9:17 PM
Okay, now it's really weird. I tested sending this to myself as a gift and it let me do it just fine. I re-loaded and tried to purchase and it's still giving me the not available error message. I guess a ticket is needed. I hope you see this Erika to help confirm it's a BF problem.

 
ArmyMomOkc
Guppy
Guppy
124 Posts

Update - Purchase error for Green Drink -

[Post New]by ArmyMomOkc on Mar 14, 18 9:34 PM
ArmyMomOkc wrote:Okay, now it's really weird. I tested sending this to myself as a gift and it let me do it just fine. I re-loaded and tried to purchase and it's still giving me the not available error message. I guess a ticket is needed. I hope you see this Erika to help confirm it's a BF problem.

I submitted a ticket.

 

Re:Post any game related technical issues here only

[Post New]by amber18643 on Mar 24, 18 12:55 PM
I captured one invasive rabbit and after that I got an invisible one( with the !!! floating above it. I have clicked on it in several places and nothing is working. I think it is bugged and I saw someone else with the same issue.

 
mrspeel99
Minnow
Minnow
260 Posts

Re:Post any game related technical issues here only

[Post New]by mrspeel99 on Mar 24, 18 1:48 PM
the same thing has happened to my game as well. Invisible bunny with !!! floating above and no where to click to capture it...

 

Re:Post any game related technical issues here only

[Post New]by random76 on Mar 24, 18 2:05 PM
I'm having the same problem too!

 

Re:Post any game related technical issues here only

[Post New]by heerkittykitty on Mar 24, 18 2:35 PM
Me too. Floating !!! but can't click. Went to several fields to see if it resolved but the same thing in any field.

 
 
 
 
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