julesyhedgehog
Dogfish
Dogfish
1,850 Posts

Huge bug on Level 27, unable to progress in game.

[Post New]by julesyhedgehog on Aug 13, 17 4:17 PM
Rococo1256 wrote:I found a huge bug on Level 27, I can't progress in the game.

On Level 27, I'm not able to complete the challenge of keeping the doctors happy, and when I fail the challenge the "Try again" screen comes up! Normally you can progress through the level even if you fail the challenge. The weird thing is that I can see the doctors etc. still moving in the background. The level is still continuing, but I can't play. This is obviously a huge bug. I'm playing on Beginner level.

There is an updated version of this game available elsewhere, and Big Fish needs to please bring us this patched version ASAP.

Due to a physical disability, I can't move fast enough to complete the happy doctor challenge. Unfortunately, this great game is useless to me until it gets patched.

I sure hope a patch will arrive within the next couple of weeks. My computer is Windows 7. Edit: I ran the game as administrator, but it didn't help.


In order to "pass" the level, you need at least 1 star. If you are not getting enough money to even get one star, then try to change your strategy a bit. Try to fulfill the doctor's request as soon as possible and then check them out at the register immediately. Do not wait until you have 2 or 3 doctors at the register to check them out as they will become impatient and you will lose hearts.

I am not sure what you mean by doctors moving in the background and the level is continuing. Are you saying it is frozen and you cannot click to make Dr. Cares move?

If you are still having difficulty passing the level, because at times there are levels that we just cannot get through, then I suggest trying have someone else play that level for you to get pass it, then you can proceed with the other levels.

But like I said, you do not need all 3 stars to pass, just 1 star to pass.

julesy


 
mer72
Sea Anemone
Sea Anemone
8 Posts

Re:Please post any TECH ISSUES for Dr. Cares Pet Rescue 911 Collector's Edition here.

[Post New]by mer72 on Sep 19, 17 8:22 AM
I am having the same issue with the pet bathing mini game. I noticed on the android versions out there an update was released that fixed this specific glitch. If we're paying full price for this as Collector's Edition, would be good to bare minimum get the update and preferably the bonus levels that are supposed to be available for this as a collector's edition. Otherwise, it seems a game credit or refund are due.

 
sharkkat
Seahorse
Seahorse
28 Posts

Re:Please post any TECH ISSUES for Dr. Cares Pet Rescue 911 Collector's Edition here.

[Post New]by sharkkat on Sep 23, 17 10:57 PM
I am having the same issue with the pet bathing mini game. If we're paying full price for this as Collector's Edition, would be good to get the update and preferably the bonus levels that are supposed to be available for this as a collector's edition. Otherwise, it seems a game credit or refund are due.

 

Re:Please post any TECH ISSUES for Dr. Cares Pet Rescue 911 Collector's Edition here.

[Post New]by noodles26 on Sep 30, 17 4:45 AM
We've all been waiting for a patch for this game for months. This really is not satisfactory. None of the suggested "help" strategies work and it seems that there is an updated version of the game out there. Given that this is supposedly a Collector's Edition, therefore twice the normal price of a game I have to say I am less than impressed. I will be contacted BFG to request my money back.

 

Re:Please post any TECH ISSUES for Dr. Cares Pet Rescue 911 Collector's Edition here.

[Post New]by noodles26 on Sep 30, 17 4:48 AM
Months have gone by since the minigame glitch was first reported. I looked through the discussion thread and I posted in July!

This is really not satisfactory. Why has there not been a patch? The game is not fit for purpose and with any other goods we would all have been back to the shop and got our money back by now.

Really not impressed and will be contacting BFG to get my money back.

 
ProgFrock
Jellyfish
Jellyfish
18 Posts

Re:Please post any TECH ISSUES for Dr. Cares Pet Rescue 911 Collector's Edition here.

[Post New]by ProgFrock on Nov 8, 17 11:27 AM
Just checking back and there's STILL no patch for this problem! Money back please, Big Fish.

 
 
 
 
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