bfgArnoStyx
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UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by bfgArnoStyx on Oct 13, 11 12:05 PM
We have a new version of Virtual City 2: Paradise Resort available now. This new version of the game fixes levels 2-13 and 3-13 (Beach Resort and Ice Hotel) where the buttons “launch” and “build” were not displayed.

Thank you for your patience as we worked on fixing this issue. You can get the newest version by uninstalling and reinstalling your game. Here is a link to our help article for PC and Mac.

Uninstall / Reinstall a Game

*If you have not yet purchased the game, find the game and reinstall the trial version (when available) to play any remaining minutes.

If you have any problems, you can contact our Customer Support team for more assistance. Just click on the green envelope on the right to get to our Help pages, and if you still need assistance, click "Contact Us" to the left of the screen to submit a support ticket.

 

Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by SystemOverlord on Oct 13, 11 12:59 PM
Great news! Very pleased to finally have a fix! I haven't had a chance to download the new version and do the uninstall/reinstall thing, but will that mean having to restart the game over from the beginning? Or will current progress be maintained and we can just continue on from where we are now?

 

Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by annieac on Oct 13, 11 1:13 PM
Don't worry although I did think I would have to start from scratch. I uninstalled and then installed the new version and it took me straight to Goodland where I launched the resort!!

Thank you BF for resolving this issue.

 

Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by SystemOverlord on Oct 13, 11 1:27 PM
annieac wrote:Don't worry although I did think I would have to start from scratch. I uninstalled and then installed the new version and it took me straight to Goodland where I launched the resort!!

Thank you BF for resolving this issue.


Excellent! Thanks for the heads-up annieac .

 
Lisa_111
Lobster
Lobster
87 Posts

Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by Lisa_111 on Oct 13, 11 3:05 PM
Yes! I was thrilled to be taken directly to where I left. Even made me happier to get an "expert". Off to level 14!

 
Poem123
Guppy
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135 Posts

Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by Poem123 on Oct 13, 11 10:00 PM
Thank you very much Big Fish. <3

 
Warfield
Jellyfish
Jellyfish
10 Posts

Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by Warfield on Oct 14, 11 1:28 PM
Thank you! And you allowed me to pick up at the resort too! That's why you're the only game site I use. Well done.

 

Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by CrmlHny on Oct 17, 11 12:09 PM
okay i finally passed level 1-9, i am stuck on 1-11 trading spaces. any ideas or helpful hints would be greatly appreciated. thanks

 

Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by Booga69 on Oct 17, 11 1:19 PM
Big Fish Rocks! I was getting so very frustrated with level 2-13! THank you for the fix... now I can go through life with a full head of hair and lower blood pressure!

 

Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by merlin80 on Oct 22, 11 3:13 AM
hi there,
i m stuck at goodland cant build beach resort. downloading new version from bfg. the thing is if i reinstall the game and whatever progress i have made on these levels will b vanished...
so i have to play it again from the first level? i cant see a save folder or log of my completed levels, anyone knows something about this?

 

Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by SystemOverlord on Oct 22, 11 5:35 PM
merlin80 wrote:hi there,
i m stuck at goodland cant build beach resort. downloading new version from bfg. the thing is if i reinstall the game and whatever progress i have made on these levels will b vanished...
so i have to play it again from the first level? i cant see a save folder or log of my completed levels, anyone knows something about this?


No, you don't have to start from the first level. I thought the same, but when I installed the new version and started the game it took me right back to the same place I was before - did not lose any progress whatsoever. No need to start over from the beginning.

 

Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by jordilc on Jun 9, 12 10:35 AM
Uninstall and Reinstall a Game doesn't work for me.

I bought game last week and cannot pass level 2-13.


 

Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by Zile92 on Jul 15, 12 10:02 AM
How to get this update version?

 
bfgMonongahela
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Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by bfgMonongahela on Jul 15, 12 11:28 AM
Hi jordilc,

If your game is freezing up at Level 2-13, please try the suggestions in the help article here.

If it's a different sort of technical issue happening at that point in the game, or if the suggestions in that article don't help, it's definitely best to get in touch with our Tech Support team. They'll be able to take a look at how the game is running with your particular system and suggest more troubleshooting steps to try.

You can contact them by clicking on the green envelope on the right to get to our Help pages. From there, click "Contact Us" on the left of that screen to submit a support ticket.

If you're a Big Fish Game Club member, you can also connect to Live Chat Support Monday-Friday 7:30am-4:30pm PST.

I hope that helps!



bfgMonongahela

 
bfgMonongahela
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Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by bfgMonongahela on Jul 15, 12 11:32 AM
Hi Zile92,

To make sure you have the most updated version of this game, first delete all the old files from any earlier versions you may have installed. You can read more about how to do that in the help article here.

Then, when you go back to your Purchase History and download the game, the most recent version will be installed.

If you have any trouble, you can always get in touch with our Tech Support team. Just click here to submit a support ticket.

Hope that helps!



bfgMonongahela

 

Re:UPDATE! New version available for Virtual City 2: Paradise Resort! October 13, 2011.

[Post New]by Gidget_Girl on Oct 16, 12 5:56 PM
Is there a new version for the Android system?

 
 
 
 
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